FAQ
What are the check-in and check-out times? Is it possible to arrange an early check-in or a late check-out?
Check-in is from 4:00 PM, and check-out is before 12:00 PM. Early check-in or late check-out requests are available for an additional fee, subject to daily availability.
Is there parking at the hotel?
We provide free, secure parking exclusively for our hotel guests.
I am a travel agent looking to make a booking for a client. Do you offer preferential rates for agencies?
We are pleased to partner with travel agencies and look forward to taking care of the clients you refer to us. Please contact our reservations manager.
I have a special request regarding my stay; what email address can I use to contact the hotel?
Please send your request to bastide-du-port@wanadoo.fr. We would be delighted to help you plan the perfect stay.
Is there a loyalty program?
We don’t have a traditional loyalty program. Instead, we like to thank all our customers with small, personalized gestures.
Are pets allowed at the hotel?
Yes, the hotel welcomes small pets for an additional fee and subject to certain conditions.
What does breakfast include? Is it included in the room rate?
We offer two breakfast options. It is included in the "Bed & Breakfast" rate. You may also enjoy your breakfast in your room.
Are there rooms available for families?
Yes, we offer various room configurations for families, including villas, suites, and rooms with sofa beds.
Are there any twin rooms available?
Yes, we have twin rooms available. You can specify this in the comments section when making your reservation.
Are there rooms accessible to guests with reduced mobility?
Yes, we have a room accessible to guests with reduced mobility. Please feel free to call us to arrange your stay.
How much does an airport/hotel transfer cost?
You can take a taxi at a variable rate, or let us arrange a private transfer for you.
Can I leave my luggage at the hotel if I go off to explore the rest of the country for a few days?
We provide luggage storage, but only for the duration of your stay with us.
Is there a concierge service?
Yes. Our concierge is at your disposal to answer any questions, assist with your reservations, and coordinate your visits.
Can you recommend any restaurants?
Of course, our team can help you find a restaurant to your liking.
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